Social value and impact measurement

Founded in New York City in 2001, NPower is a nonprofit organization aimed at mobilizing the tech community to provide individuals, nonprofits, and schools with access and opportunity to build tech skills and achieve their potential. One of NPower’s signature programs, the Community Corps, is a skills-based volunteering program, connecting technology professionals with high-impact nonprofits and innovative education partners. With the help of a Capstone team, NPower attempted to quantify the social value and impact of the Community Corps’ work. The team reviewed existing literature, interviewed NPower’s key staff and stakeholders, conducted competitor analysis, and investigated NPower’s data collection and processes. Based on its findings, the team made recommendations to improve NPower’s methods of impact measurement.