Stakeholder Perception Analysis

Client
Administration of Children’s Services (ACS)
Faculty
Rona Affoumado
Team
Kathy Bailey, Angela Barr, Alexandra Carreyrou, Ramona Guthrie, Elena Mojica, Lina Roitman, Ann Superville

In 1998, as part of an effort to reunite families safely and more expediently, NYC Administration of Children’s Services - Division for Child Protection began holding Family Team Conferences shortly after children were removed from their home. The Capstone team was asked to conduct a perception analysis of the participants of the Family Team Conferences through the use of focus groups. The Capstone team presented recommendations regarding focus groups and alternative methods for future stakeholder perception analyses.