Unrepresented Litigants' Bill of Rights for New York City Family Court

Client
Legal Information for Families Today
Faculty
Ana Oliveira, Dennis Smith
Team
Diana Benton, Rachael Goldstein, Jessica Harris, Amalea Smirniotopoulos

Legal Information for Families Today (LIFT) provides support and services to litigants navigating the Family Court system with­out an attorney. LIFT recognized that unrepresented litigants often do not understand their basic rights, creating a significant obstacle to their success in court. The Capstone team helped LIFT develop the first Unrepresented Litigants' Bill of Rights and provided recommenda­tions for the implementation and dissemi­nation of the document. Using surveys, interviews, and focus groups with unrep­resented litigants and court staff, the Capstone team researched how much liti­gants know about their rights, and whether the Litigants' Bill of Rights could be used in Family Court. The Bill of Rights and final report will help LIFT improve its services in Family Court and provide rec­ommendations for how to improve the overall court process.

Improving Patient, Family, Caregiver Communication and Facilitating Care Transitions

Client
Maimonides Infants & Children's Hospital
Faculty
John Donnellan
Team
Jessica Detor, Crilhien Francisco, Jenny Law, Amy Reyes, Gabriela Vaca
Improving Patient, Family, Caregiver Communication and Facilitating Care Transitions

Since its designation as a Children's Hospital by the National Association of Children's Hospitals and Related Institutions, Maimonides Infants & Children's Hospital (MICH) has continually worked to provide the highest levels of quality care in all pediatrics subspecial­ties. Serving over 750,000 children of diverse ethnic, cultural, and linguistic backgrounds in South Brooklyn, MICH identified the need to improve communi­cation between healthcare professionals, patients, and their families. Through inter­views, evidence­based research, and research from other children's hospitals, the Capstone team identified key commu­nication problems and compiled and ana­lyzedthisresearchtoproducerecommendations that MICH can use as it expands services, develops communication strategies, and creates mechanisms to evaluate and measure the organization's success in ful­filling its mission.

Improving Housing Options for Youth Transitioning Out of Foster Care

Client
New York City Office of the Deputy Mayor for Health and Human Services
Faculty
Ana Oliveira, Dennis Smith
Team
Aya Keefe, Rebecca Kirchheimer, Norma Peña, Jessie Ulsoy, Claire Vancauwemberge, Brandon West

In New York City approximately 1,200 youth ages 18­21 leave the foster care sys­tem each year. Because young adults tran­sitioning out of foster care are at greater risk of becoming homeless, the Deputy Mayor for Health and Human Services and the Administration for Children's Services engaged the Capstone team to improve housing outcomes for youth leaving foster care. The Capstone team examined existing support systems through extensive interviews, surveys, and focus groups. In addition, the team examined the policy environment and best practices for programs targeting youth in foster care. The team developed a final report that provides an indepth look at the support systems and housing options available to youth transitioning out of foster care, analyzes strengths and gaps in service, and presents recommendations to improve housing outcomes through changes in process, data collection, communication, and oversight.