Strategic Planning

Client: Bronx Community Health Network: Strategic Plan
Faculty: Charles Brecher and John Donnellan
Team: Arooba Alam, Noah Isaacs, Amy A. Lee, Rachel Pardoe, Todd Pinkus
Year: 2013

The Bronx Community Health Network (BCHN) is a federally qualified health center that sponsors fifteen community and school-based health centers. Since BCHN’s last strategic planning effort in 2007, the organization expanded their network of centers and adapted to significant changes in the health care environment. In response to these developments, BCHN commissioned the Capstone team to update its strategic plan to reflect the organization’s progress and evolving goals. The team conducted an in-depth literature review of health center regulations, the Affordable Care Act, and best practices in community-based medicine and outreach. The team also conducted a SWOT analysis with BCHN senior leadership and interviewed health center staff, government officials, policy experts, community-based organizations, and other key stakeholders. All research was synthesized into a final report of recommendations to help BCHN expand and strengthen their network partnerships, improve patient care, and advance the health of the Bronx community in the next five years.