Designing, Implementing, and Evaluating a Public Administration Training Program for Public Sector Employees in Jordan
The Education for Employment Foundation aims to create job opportunities for unemployed youth in the Middle East and North Africa by providing them with professional and technical training. The organization's affiliate in Jordan, the Jordan Career Education Foundation, and the King Abdullah II Fund for Development, requested a Capstone team to create a public administration training program for entrylevel government employees in Jordan. The goal of this pilot program was twofold: to increase retention in the public sector, and to provide employees with the skills and competencies needed to advance to managerial roles. The Capstone team designed a 30hour training course and delivered the training to two groups of 25 participants through oneweek sessions in October and March in Amman, Jordan. The program included topics such as strategic planning, managing people, project management, performance measurement and management, leadership, and decisionmaking processes. Additionally, the Capstone team designed and implemented an evaluation tool based on surveys to measure the effectiveness of the trainings.