Evaluating the Impact of the Critical Time Intervention Model
Client
CAMBA
Faculty
Rona Affoumado
Team
Michelle Charles, Danielle Ladd, Therese Russo, Kaitlin Zielaznicki
| CAMBA is a nonprofit agency that connects 45,000 people annually to opportunities and support services that enhance their quality of life. Through its Brooklyn-based Health Home program, CAMBA provides care management services to high-need, high-cost Medicaid users with complex, chronic conditions. CAMBA engaged a Capstone Team to evaluate its Critical Time Intervention pilot, a short-term, focused Health Homes intervention that enables their highest risk clients to receive the care they need and integrate back into the community following inpatient psychiatric hospitalization. The team analyzed acute care utilization and Medicaid expenditure patterns using available program and billing data to determine indicators of success. The team delivered a final report that included a comprehensive literature review, interviews with care coordinators, a client-facing survey tool, and recommendations aimed at improving the Health Home Program. |
Focus Areas
Capstone Year
2017-2018