EXAMINING AND CREATING NURSE RESILIENCY

Nurses face a multitude of challenges in today's high-acuity, high-stress healthcare environment, including burnout, compassion fatigue, and bullying. An enhanced capacity for resiliency is essential for nurses to be able to maintain empathy and purpose in their work. NewYork-Presbyterian Hospital (NYP), one of the nation's largest and most renowned academic medical centers, employs over 6,400 nurses at its six main campuses. NYP is interested in better understanding the barriers to and interventions that build nurse resiliency. NYP enlisted a Capstone team to examine current evidence related to nurse resiliency. The team conducted a literature review and investigated resiliency at similar institutions. The team also explored the lived experience of nurses related to resiliency at two NYP campuses through the utilization of focus groups, a survey, and the analysis of exit interview comments. The team's research culminated in a set of actionable recommendations aimed at building and sustaining nurse resiliency at NYP.