Financial Sustainability for the Aging Services Program

The Bridge is an agency that offers a range of services, including mental health, substance abuse treatment, supportive housing, care coordination, and vocational programs. The Bridge’s Aging Services Program (ASP) provides whole-person care for the Bridge’s most vulnerable residents—those 55 years of age or older who have age-related concerns—using a mobile treatment approach to make it possible for clients to remain in their homes and age in place. To attract new funding sources, ASP needs to develop data tracking systems to demonstrate concrete deliverables, quality outcomes, and cost savings, as compared to other traditional systems of care. The Bridge enlisted a Capstone team to create a logic model of the program’s activities, build customized reports in its electronic health record system, and conduct a cost analysis to determine the average costs of care provided to ASP residents. Upon completion of these deliverables, the Capstone team developed a list of recommendations to the Bridge to help keep ASP financially sustainable.