Performance Measurement And Management Recommendations

Client
The Arthur Project
Faculty
Sonia Balaram
Team
Matthew Kastellec, Jamila Khan, Heather Krol, Saman Marji, Rob Mesika

The Arthur Project seeks to end generational poverty through relationship-based learning. It transforms traditional mentoring by using professional mentors to work intensively with at-risk youth through the duration of middle school. Through its innovative model, which is based on establishing strong adult-youth relationships and a sense of belonging, The Arthur Project seeks to reframe the conversation on how best to support underserved youth. To accomplish this paradigm shift, the organization requires a comprehensive approach to measuring the strength of adult-youth relationships. Focusing on this as a fundamental differentiator to ensure short-term program effectiveness and long-term growth, funding opportunities, and impact, the Capstone team collaborated on a revised mission and theory of change, and conducted an environmental scan and literature review. From these, the team distilled recommendations for a framework and set of specific instruments for the client to implement in its performance measurement and management systems.

Capstone Year
2018-2019