REIMAGINING EMPLOYEE PERFORMANCE DEVELOPMENT

Broadway for Arts Education (BAE) is a nonprofit organization that partners with the Broadway community and schools to bring transformative arts education programs to underserved youth around the world. BAE’s growing operation runs programs in New York, India, and Haiti with limited staff and resources. As a young organization, BAE is wary of staff burnout and its current strategic plan is disconnected from daily operations and programming. As such, BAE engaged a Capstone team to design performance development and review systems to achieve maximum organizational health, efficiency, sustainability, and impact. The team conducted extensive research with a literature review and an environmental scan consisting of interviews and case studies. An internal examination included surveys and interviews with BAE staff and board members. With its research, the team developed a report with five critical performance development and review recommendations, including a timeline for implementation and a toolkit with templates and resources.