STRENGTHENING ORGANIZATIONAL CULTURE

The Center for Survivor Agency and Justice (CSAJ) is a national organization that seeks to advance economic equity for survivors of domestic violence. The organization is looking to answer this question: What policies and practices can be created, in alignment with the organization’s values, to support staff in their roles and professional development? CSAJ engaged the Capstone team to strengthen and streamline processes for employee onboarding, performance management, professional development, and staff feedback. The team conducted a full audit of recruiting and onboarding materials, staff interviews, and market research in order to identify gaps and areas for improvement. Using findings from the collected data, the team created a comprehensive toolkit for CSAJ to leverage in its recruiting, staff development, and team building practices.