Courses in: Nonprofits

Healthcare Emergency Management

Emergency events are disruptive. Whether acutely impactful and short-term, negligible and protracted, or any mix thereof, these incidents alter healthcare organizations’ abilities to consistently deliver safe and effective care. While potentially devastating, emergencies are also unique opportunities for exemplary leadership and unprecedented innovation. COVID-19, ransomware, and active shooters are, respectively, a few of the myriad natural, technological, and intentional emergency events that healthcare organizations, and their leaders, face.

Management Consulting for Public Service Organizations (EMPA)

Management consultants work in all corners of the public and nonprofit sectors on every imaginable topic—from organizational strategy to technology implementation, education to migration. But what is management consulting? Why do so many public service organizations rely on it? What skills and experience do you need to be a management consultant?  And how much good can management consulting really do for the public and nonprofit sectors?

Government Agencies: How Plans, Policies and Projects are Put into Action

This course examines how government agencies implement plans, policies, and projects under real-world constraints. Government agencies are some of the largest and most consequential organizations shaping contemporary life, especially for the poor. Their importance is even more evident now, as governments around the world continue to mishandle the pandemic, slide towards authoritarianism, and abuse the rights of vulnerable people. Surprisingly, their outsized influence is rarely matched by an adequate amount of attention.

Management Consulting for Public Service Organizations

Management consultants work in all corners of the public and nonprofit sectors on every imaginable topic—from organizational strategy to technology implementation, education to migration. But what is management consulting? Why do so many public service organizations rely on it? What skills and experience do you need to be a management consultant?  And how much good can management consulting really do for the public and nonprofit sectors?

Policy Advocacy Evaluation: Designing Rigorous and Useful Evaluations

This class explores the important evaluation area of policy advocacy evaluation. As development practice shifts to focus on the structural drivers of poverty around the world, and seek long-term social and institutional change, interventions increasingly involve shaping policies, programs and social norms. This class examines the theoretical and practical challenges of measuring influence on policy deliberation and implementation. It explores emerging approaches developed to provide rigor and actionable insights about what works and what doesn’t.

Leading Values-Based Culture in Nonprofit Organizations (EMPA)

Culture -- the system of shared assumptions, values, meanings, and beliefs, which informs the behavior of individuals --  is perhaps the most salient variable mechanism that influences organizational performance (Schein, 2017). Successful leadership of nonprofit organizations largely depends on how closely institutional practices align with professed public values. Strong organizational culture fosters innovation, supports collaboration, and advances impact.

Leading Values-Based Culture in Nonprofit Organizations

Culture -- the system of shared assumptions, values, meanings, and beliefs, which informs the behavior of individuals --  is perhaps the most salient variable mechanism that influences organizational performance (Schein, 2017). Successful leadership of nonprofit organizations largely depends on how closely institutional practices align with professed public values. Strong organizational culture fosters innovation, supports collaboration, and advances impact.

Race, Identity, and Inclusion in Organizations

This course brings together a wide range of thinking and scholarship about race and identity to encourage learning about what race is, why it matters, and racial dynamics in organizations and how best to address them.

Behavioral Economics and Public Policy Design

Standard economic theory assumes that individuals are fully rational decision-makers; however, that is often not the case in the real world. Behavioral economics uses findings from lab and field experiments to advance existing economic models by identifying ways in which individuals are systematically irrational. This course gives an overview of key insights from behavioral science and identifies ways in which these findings have been used to advance policies on education, health, energy, taxation, and more.

Lean Approaches to Social Innovation

Affordable housing that's 40% less expensive to build. Three times as many soup kitchen clients served each hour. Hospital ER wait time cut by 90%. This is the type of impact social innovators aspire to achieve by applying the method called "Lean."

Multi-Sector Partnerships (EMPA)

Approaching today's complex social problems – be they local or global – demands joint work from multiple actors from the public and private sectors. Yet the actors’ distinct assumptions, work styles, and disciplinary backgrounds in each domain make collaborative work difficult, particularly when leaders do not have the skills and competencies to bridge the gap. Using an evidence-based lens, the course offers knowledge and frameworks that encourage students to explore the opportunities and challenges associated with developing and managing cross-sector collaboration.