Calling a “Condition H”

Based on international research, Rapid Response Systems (RRSs) were implemented across the United States following recommendations from the Institute for Healthcare Improvement (IHI) as a way to improve hospitalized patient outcomes and decrease adverse events. The RRSs are comprised of multiple components, including the multidisciplinary team of critical care clinicians known as the Rapid Response Team (RRT). Studies have shown that empowering RNs to call the RRT to the bedside of a patient they perceive as deteriorating can increase positive patient outcomes.

However, less is known about the efficacy of empowering families to call the RRT. Patient and family empowerment has become a focus for healthcare organizations in the wake of publication of key concepts in patient- and family-centered care by The Institute of Family Centered Care in collaboration with the IHI. To promote care partnerships between patients, families, and clinicians, healthcare organizations have added another component to their RRTs, the Condition Help (Condition H) team, which permits a patient or family member to summon the RRT.