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Conduct a general search, select a content type, or navigate to specialized search pages: Courses, Faculty, News, Publications, and Capstone Projects.

Faculty Profile
Don WaisanenDon Waisanen is an Adjunct Professor of Public Service of NYU’s Robert F. Wagner Graduate School of Public Service. He is also a Professor in the Baruch College, CUNY Marxe School of Public and International Affairs, where he received the Presidential …
Publication
Reimagining Cultural Competence: Bringing Buried Dynamics Into the LightMany organizations attempt to increase cultural competence as one way to foster organizational change to enhance equity and inclusion. But the literature on cultural competence is largely silent on the role of emotion, despite the strong feelings that …
Capstone Projects
Best Practices for Human Resources Shared Services in the Federal GovernmentBased in Washington, D.C., Z Street Consulting is a shared services consulting firm for federal government clients. In an era where federal government agencies face increased demands to do more with less, senior administrators seek to reduce management …
Capstone Projects
Post-Crisis Program AssessmentLitWorld is a New York-based nonprofit that utilizes literacy skills to promote social-emotional development in children and young adolescents in 27 developing countries. The organization’s flagship program, LitClub, provides in-depth, out-of-school …
Capstone Projects
Searching for Strategies to Improve the Value of Healthcare in Accountable Care OrganizationsAccountable Care Organizations (ACOs) were established by the Affordable Care Act as a way to improve the value of healthcare—defined as the ratio of healthcare quality to cost—in the Medicare population. ACOs are incentivized to achieve high-value care …
Alumni In Action
Sandra Goldstein“Urban planning and economic development are two of the most stimulating and intellectually satisfying types of work one can do,” says Sandy Goldstein (MS 1998). “And a business improvement district,” she adds, “is an incredible way of helping to create a …
News
Alumni Spotlight: Brittany Edghill (MPA-PNP 2022)Brittany Edghill (MPA-PNP 2022) Program Manager for Diversity Initiatives, Office of Science and Research, NYU Grossman School of Medicine In your current role, you oversee diversity initiatives at the Grossman School of Medicine. What drew you to this …
Capstone Projects
Needs Assessment in Ganda Pura subdistrict, Aceh province, IndonesiaIn December 2004, an earthquake shook Southeast Asia creating a tsunami that devastated the region. In Indonesia, an estimated 150,000 people were dead or missing and just over a half-million people were displaced by the disaster. Prior to the tsunami, a …
Capstone Projects
Evaluation Plan and Implementation StrategyCDS International is committed to the advancement of international career training opportunities to provide individuals with in-depth practical knowledge of other nations’ business practices, cultures, and political traditions. CDS believes these …
Capstone Projects
An Analysis of Pest Control Services Response and Complaint Tracking ProtocolsThe Pest Control Services of the city of New York, in response to the Mayor’s initiative on rodent control asked the Capstone team to look at staff allocation at their regional offices, review existing policies and procedures to ensure timely response to …
Capstone Projects
Planning for an Electronic Medical Record: Research Based Guidelines"New Milford Hospital (NMH) is an 85­bed community hospital in Connecticut facing the challenge of keeping pace with the rapidly evolving healthcare information technology environment. NMH asked the Capstone team to help its Health Information Technology …
Capstone Projects
Youth House Sustainability in Bosnia, Georgia and TajikistanThe Capstone team conducted an evaluation of Youth Houses in Bosnia, Georgia, and Tajikistan, with specific interest in the programmatic and financial sustainability of the houses independent of United Methodist Committee on Relief (UMCOR) support. The …
Capstone Projects
Urban Local Governance Reform Project in IndonesiaThe Capstone team was responsible for researching a broad range of issues pertaining to decentralization as background for the preparation of a new World Bank loan to support decentralization in urban areas of Indonesia. The Capstone team produced two …
Capstone Projects
Developing Short-term and Long-term Fundraising Strategies for DUMBO Improvement DistrictThe DUMBO Improvement District is one of 60 Business Improvement Districts (BIDs) in the City of New York. The BID is funded by local commercial property owners, and its budget is used to provide improvements such as keeping the streets clean, advocating …
Capstone Projects
Water and Sanitation Management in Cuenca: How Ecuador's Third Largest City Employs Strategic Partnerships and Local Ownership to Deliver Services to its Booming PopulationThe purpose of this Capstone project was to create a case study on water and sanitation development in Cuenca Ecuador, based on loans from the Inter-American Development Bank (IDB) to the Cuencan water utility company called ETAPA. To evaluate these …
Capstone Projects
Evaluation of the fields of Caregivers? and Correctional Health CareThe Langeloth Foundation is a grant-giving organization centered on the concepts of health and well-being. Caregivers? and Correctional health have been priority funding areas for Langeloth since 2003 and 2006, respectively. The key question the …
Capstone Projects
Improving Access to Financial Services in Cypress Hills, BrooklynAccess to and use of traditional banking services has historically been limited in low-income neighborhoods, forcing residents to rely on fringe financial services providers with higher rates and fewer opportunities to save. Emerging Markets Inc. (EMI), a …
Capstone Projects
Voter Turnout in NYC: Results from the 2008/2009 Elections and Strategies for 2012/2013New York City’s most recent mayoral election yielded the lowest voter turnout since 1969 with only 26 percent of the 4.1 million registered voters casting a ballot. The Voter Assistance Commission is responsible for identifying under-registered segments …
Capstone Projects
Identifying Practices that Increase Ethnic and Racial Diversity of Senior ManagementThe National Human Services Assembly is an association of national nonprofits working in the fields of health, human and community development, and human serv­ices. One of the Assembly's current priori­ties is to identify practices that increase ethnic …
Capstone Projects
Racial Disparities in the Diagnosis of Depression Within a Hospitalized Geriatric Population in New York State"Projections suggest that by 2020 depression will become the second leading cause of disease worldwide. The high prevalence of the disease and its associated morbidity and economic burden are major public health concerns. Racial and ethnic disparities in …
Capstone Projects
Enforcement ProgramThis Capstone project is structured around New York City Campaign Finance Board’s (NYCCFB) official proposal for an evaluation of the efficiency and effectiveness oft he program’s enforcement mechanisms .NYCCFB requested an analysis of the violations …
Capstone Projects
Enforcement ProgramThis Capstone project is structured around New York City Campaign Finance Board’s (NYCCFB) official proposal for an evaluation of the efficiency and effectiveness oft he program’s enforcement mechanisms .NYCCFB requested an analysis of the violations …
Publication
Oral health care and smoking cessation practices of interprofessional home care providers for their patients with HIVThe need for oral health services among patients with HIV, especially those in advanced stages of disease and those who smoke, has been well documented. Patients receiving HIV-related home care services provide an opportunity for assessment of oral health …
Publication
“Waiting for the white man to change things”: Rebuilding Black poverty in New OrleansThis paper revisits William Julius Wilson’s thesis that class has surpassed race in significance of impact on African Americans. Our study uses qualitative data from a three-year ethnographic study of 40 largely low-income families in New Orleans …

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