MORE TO EXPLORE: Communication Skills

DEVELOPING THE STRATEGIC DIRECTION FOR A UK-BASED FISCAL HOST FOLLOWING BREXIT

Client
GLOBAL DIALOGUE
Faculty
Paul Smoke
Team
Yuliya Antipova, Honor Donnie, Madeline Flaherty

Global Dialogue is an independent, international platform for philanthropic partnership, enabling funders to work together to advance human rights and social change within countries in the European Union (EU). Fiscal host organizations offer incubation and operational support for grants and small funders. Global Dialogue engaged a Capstone team to help determine its strategic direction as a UK-based fiscal host following Brexit. The team was tasked with evaluating the potential costs and benefits of partnering with an EU entity, establishing its own operation in an EU jurisdiction, or maintaining its current status. Using information obtained from desktop research and stakeholder interviews, the team prepared a final report outlining strategic options for Global Dialogue in the context of broader trends within the philanthropy and fiscal host sector.

Capstone Year

Laura McGinley

Laura McGinley
Executive Master of Public Administration-Public Service Leaders2018
Chief External Relations Officer
University Settlement

MEASURING AND COMMUNICATING IMPACT IN COMMUNITY WEALTH BUILDING

Client
MAJIRA PROJECT
Faculty
Mo Coffey
Team
Sarah Abebe, Margaret Ackah-Yensu, Jessie Miller, Caleb Palley

The Majira Project seeks to build wealth in communities of color through entrepreneurship, by helping small business founders access capital and build strategic connections to advance their work. The organization pairs small business owners with consultants from Boston Consulting Group to facilitate a cohort-style experience with networking opportunities and personalized coaching. The COVID-19 pandemic and the Black Lives Matter movement have increased the demand for Majira’s services. To meet this increased demand, the organization engaged a team to measure the organization’s impact, communicate its value, and develop recommendations for expanding the program to more entrepreneurs and start-ups. The team conducted a comprehensive literature review and developed a competitive landscape analysis, a communications strategy, and an impact reporting framework to help prepare Majira for future growth.

Capstone Year

David Hong

David Hong
MPA in Public & Nonprofit Management & Policy2012
SVP, Government Affairs
Farm Journal Foundation

Joyce Chiao

Joyce Chiao
MPA in Public & Nonprofit Management & Policy2018
Founder & CEO
InclusionLabs

Improving Access and Communication for Patients With Disabilities

Client
New York City Health and Hospitals – Office of Diversity and Inclusion
Faculty
Regina Gurvich
Team
Isabelle Duvivier, Nia McIntosh, Shelly Mei, Anjana Sreedhar

New York City Health and Hospitals (H+H) is the largest public health delivery system in America, providing services to over one million patients annually. In New York City, nearly 189,000 individuals experience deafness, 200,000 have vision difficulties, and 335,000 have cognitive difficulties. Given the diverse population that H+H serves, its Office of Diversity and Inclusion enlisted the Capstone team to identify and implement best practices to improve the quality and access of care for patients with disabilities. The team interviewed clinicians and advocacy groups, created a comprehensive literature review, worked closely with the Mayor’s Office for Patients with Disabilities to design an advocate listening session, and rolled out surveys to H+H providers and patient advocates. The team incorporated its findings—including patient experience and best practices—into a toolkit encompassing a glossary and proper etiquette guide for H+H providers’ use.

Focus Areas
Capstone Year

Michael Patullo

Michael Patullo
MPA2013
Associate Dean for Planning, Communications, and Faculty Affairs
Columbia University School of Law

Adam Jack Davis

Adam Jack Davis
MPA2020
Managing Director of External Affairs - New York
Educators for Excellence

Jonathan McGrath

Jonathan McGrath
Master of Urban Planning2013
Communications & Engagement Manager
Safe Water Network