Patricia Satterstrom

Assistant Professor

212.998.7458
The Puck Building
295 Lafayette Street
3rd Floor
New York, NY 10012
Professor Patricia Satterstrom

Patricia Satterstrom is an Assistant Professor at the NYU Wagner Graduate School of Public Service. She is also an affiliate of the Management and Organizations Department at the NYU Stern School of Business.

Satterstrom studies how teams can give voice to the voiceless, enabling team members to collaborate despite power differences arising from professional and demographic boundaries. Her field research uses longitudinal inductive methods to examine the micro-processes team members use to challenge traditional power structures and facilitate improved collaboration in health care organizations. She also studies the influence of multicultural experience and diversity on team members’ interactions and performance as well as explores the factors that influence perceptions of team success.

Satterstrom received her Doctorate in Business Administration from Harvard Business School (HBS) where she was awarded the Wyss Award for Excellence in Doctoral Research and the Susan Cohen Award for Doctoral Research. She concentrated in Psychology at Harvard College. Satterstrom has studied and worked in South Korea on a Harvard-Yenching fellowship. She conducted research and wrote cases on globally distributed teams as a Research Associate at HBS. She has also worked as an Organizational Change consultant at Booz Allen Hamilton.

At Wagner, Satterstrom teaches the Management and Leadership course for graduate student and the Building Effective Teams course for executives.

Management and Leadership is designed to empower you with the skills you will need to make change in the world; whether you care about bike lanes, criminal justice, prenatal care, community development, urban planning, social investment or something else.   Whatever your passion, you can only have an impact by leading and managing organizational processes.  Organizations are the way work gets coordinated and accomplished so knowing how they work -- and how to work within them – are perhaps the most powerful set of tools you can have.

In this course, you will enhance the technical, interpersonal, conceptual, and political skills needed to run effective and efficient organizations embedded in diverse communities, policy arenas, sectors, and industries.  In class, we will engage in a collective analysis of specific problems that leaders and managers face—first, diagnosing them and then, identifying solutions—to explore how organizations can meet and exceed their performance objectives.  As part of that process, you’ll encounter a variety of practical and essential topics and tools – from goals, structure, strategy and teams to diversity and inclusion, motivation, and negotiation.

Download Syllabus

In order to utilize teams with the desired result, attention must be paid to how and why teams are assembled, launched, managed and rewarded. This course provides the fundamental principles and methods required to create high performing work, project, and/or problem-solving teams. Topics covered will include: moving from group to team; stages of team development; identifying the key competencies for successful team functioning; critical roles and responsibilities on a team; ensuring team productivity; and troubleshooting common team problems.

Download Syllabus

In order to utilize teams with the desired result, attention must be paid to how and why teams are assembled, launched, managed and rewarded. This course is also designed to prepare students for their Capstone project teams. This two-day course provides the fundamental principles and methods required to create high performing work, project, Capstone, and/or problem-solving teams. Topics covered will include: moving from group to team; stages of team development; identifying the key competencies for successful team functioning; critical roles and responsibilities on a team; ensuring team productivity; and troubleshooting common team problems. Particular attention will be paid to the critical success factors of Capstone teams - a unique type of team that has its own special challenges.

NOTE: In order to apply course concepts immediately, students form teams to complete the final assignment which is due 2-3 weeks after the course ends.

Download Syllabus

In order to utilize teams with the desired result, attention must be paid to how and why teams are assembled, launched, managed and rewarded. This course is also designed to prepare students for their Capstone project teams. This two-day course provides the fundamental principles and methods required to create high performing work, project, Capstone, and/or problem-solving teams. Topics covered will include: moving from group to team; stages of team development; identifying the key competencies for successful team functioning; critical roles and responsibilities on a team; ensuring team productivity; and troubleshooting common team problems. Particular attention will be paid to the critical success factors of Capstone teams - a unique type of team that has its own special challenges.

NOTE: In order to apply course concepts immediately, students form teams to complete the final assignment which is due 2-3 weeks after the course ends.

Download Syllabus

In order to utilize teams with the desired result, attention must be paid to how and why teams are assembled, launched, managed and rewarded. This course provides the fundamental principles and methods required to create high performing work, project, and/or problem-solving teams. Topics covered will include: moving from group to team; stages of team development; identifying the key competencies for successful team functioning; critical roles and responsibilities on a team; ensuring team productivity; and troubleshooting common team problems.

Download Syllabus

In order to utilize teams with the desired result, attention must be paid to how and why teams are assembled, launched, managed and rewarded. This course provides the fundamental principles and methods required to create high performing work, project, and/or problem-solving teams. Topics covered will include: moving from group to team; stages of team development; identifying the key competencies for successful team functioning; critical roles and responsibilities on a team; ensuring team productivity; and troubleshooting common team problems.

Download Syllabus

Management and Leadership is designed to empower you with the skills you will need to make change in the world; whether you care about bike lanes, criminal justice, prenatal care, community development, urban planning, social investment or something else.   Whatever your passion, you can only have an impact by leading and managing organizational processes.  Organizations are the way work gets coordinated and accomplished so knowing how they work -- and how to work within them – are perhaps the most powerful set of tools you can have.

In this course, you will enhance the technical, interpersonal, conceptual, and political skills needed to run effective and efficient organizations embedded in diverse communities, policy arenas, sectors, and industries.  In class, we will engage in a collective analysis of specific problems that leaders and managers face—first, diagnosing them and then, identifying solutions—to explore how organizations can meet and exceed their performance objectives.  As part of that process, you’ll encounter a variety of practical and essential topics and tools – from goals, structure, strategy and teams to diversity and inclusion, motivation, and negotiation.

Download Syllabus

In order to utilize teams with the desired result, attention must be paid to how and why teams are assembled, launched, managed and rewarded. This course provides the fundamental principles and methods required to create high performing work, project, and/or problem-solving teams. Topics covered will include: moving from group to team; stages of team development; identifying the key competencies for successful team functioning; critical roles and responsibilities on a team; ensuring team productivity; and troubleshooting common team problems.

Download Syllabus

In order to utilize teams with the desired result, attention must be paid to how and why teams are assembled, launched, managed and rewarded. This course is also designed to prepare students for their Capstone project teams. This two-day course provides the fundamental principles and methods required to create high performing work, project, Capstone, and/or problem-solving teams. Topics covered will include: moving from group to team; stages of team development; identifying the key competencies for successful team functioning; critical roles and responsibilities on a team; ensuring team productivity; and troubleshooting common team problems. Particular attention will be paid to the critical success factors of Capstone teams - a unique type of team that has its own special challenges.

NOTE: In order to apply course concepts immediately, students form teams to complete the final assignment which is due 2-3 weeks after the course ends.

Download Syllabus

Management and Leadership is designed to empower you with the skills you will need to make change in the world; whether you care about bike lanes, criminal justice, prenatal care, community development, urban planning, social investment or something else.   Whatever your passion, you can only have an impact by leading and managing organizational processes.  Organizations are the way work gets coordinated and accomplished so knowing how they work -- and how to work within them – are perhaps the most powerful set of tools you can have.

In this course, you will enhance the technical, interpersonal, conceptual, and political skills needed to run effective and efficient organizations embedded in diverse communities, policy arenas, sectors, and industries.  In class, we will engage in a collective analysis of specific problems that leaders and managers face—first, diagnosing them and then, identifying solutions—to explore how organizations can meet and exceed their performance objectives.  As part of that process, you’ll encounter a variety of practical and essential topics and tools – from goals, structure, strategy and teams to diversity and inclusion, motivation, and negotiation.

Download Syllabus