Designing flexible evaluation and performance measurement tools to communicate impact

Convergence Center for Policy Resolution (CCPR) facilitates structured dialogue and relationship building between individuals and organizations with conflicting views by identifying shared solutions to urgent social and policy issues. Headquartered in Washington, D.C., CCPR has four major projects: Nutrition and Wellness, Reimagining K-12 Education, Long-Term Care Financing, and U.S.-Pakistan Relations. CCPR requested the Capstone team design an evaluation framework to measure and communicate the impact of their work to internal and external audiences. The team interviewed board members, project directors, and partner organizations. The team’s work informed the creation of a logic model and a flexible evaluation framework, based upon developmental evaluation principles. The team also developed performance measurement tools to inform organizational learning and help CCPR report ongoing progress. These tools will allow CCPR to understand the effectiveness of its work throughout the life of various projects.