Operations management specifically involves the analysis, design, operation, and improvement of the systems and processes that deliver goods or services and ultimately outputs and outcomes. It is required to achieve the organization’s mission, provide value to the organization’s many stakeholders, and effectively translate policy into action. As such, operations management plays an important part of being an effective manager and policy implementer.
Courses
Search for a course by title or keyword, or browse by a school-wide Focus Area, such as: Inequality, Race, and Poverty; Environment and Climate Change; or Social Justice and Democracy.
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This course examines the inner workings of successful international public service projects and gives students the opportunity to design one or more themselves. Students will then study the characteristics of effective programs, which bring together a series of projects for mutually supportive and concerted action. Particular attention is paid to programs selected from the five areas where international public sector entities are most active: peace building, relief, development, advocacy and norm-setting.
Advocacy Lab is for those who could imagine working in national or local advocacy organizations that make change happen or anyone who wants to understand the art of issue advocacy as a theory and method of social change. An advocacy campaign attempts to impact public policy, most often through changes in regulations and/or legislation.
There is often a tension between ensuring that an enterprise succeeds financially – on whatever metric – and ensuring that it delivers on its mission. Lowering prices to reach underserved consumers may mean lower revenue. Treating workers well may lead to thinner margins.
Social entrepreneurs have long dealt with these challenges. In some contexts, they have learned how to balance the two approaches. In other cases, they have found ways to have financial and social success move in lockstep.
Management and Leadership is designed to empower you with the skills you will need to make meaningful change in the world—whether you care about bike lanes, criminal justice, prenatal care, community development, urban planning, social investment, or something else. Whatever your passion, you can have an impact by leading and managing. In this course, you will enhance the technical, interpersonal, conceptual, and political skills needed to run effective and efficient organizations embedded in diverse communities, policy arenas, sectors, and industries.
This graduate level course will provide an in-depth analysis of gender and sexuality policy in the United States. We will focus on the role that criminalization plays in this area, examining topics such abortion and regulation of intimate partner behavior, including sodomy. Practical application on how policy is made will be intertwined throughout the course and we will use case studies to examine why certain policy efforts, such as marriage equality was successful, while the Equal Rights Amendment failed.
Corporate philanthropy and engagement is an evolving space which is critical to the existence and operation of nonprofit organizations. The role of the private sector in helping nonprofits achieve their mission, serve their clients and realize their expected goals and outcomes is unique and very different from the role that government funders and individual major donors play.
Students will have an opportunity to learn about fundraising, as well as philanthropy more broadly. This introductory course will examine the range of ways to raise funds from government, individuals, foundations and corporations. The importance of stewardship, program evaluation, and the role of the board and staff in developing effective fundraising strategies will be addressed.
Open only to students in the MSPP program. The goal of this course is to provide students with an introduction to key methods of quantitative policy analysis. We develop the statistical toolkit of regression analysis, reviewing the bivariate regression model and then continuing with multiple regression, and explore how these methods are applied to policy analysis in five benchmark techniques: randomized trials, direct regression analysis, instrumental variables, regression discontinuity, and difference in differences.
Developing and executing an organization’s marketing strategy can be a complicated process, but is integral to raising money, increasing visibility, recruiting brand ambassadors/influencers/advocates/supporters – and building momentum to achieve its mission. It is also affected by issues of the day and time, whether the COVID virus, racial and social injustice, the political climate and world events.
This course serves as an introduction to those evaluation tools most commonly used to assess the performance of programs, services, and policies in both the public and private sectors. Topics include needs assessment; explication and assessment of program theory; implementation and process assessment; research design, measurement, and sampling for outcome and impact evaluation; and the ethics of conducting program evaluation. The focus is on critical analysis and understanding of both the underlying programs and their evaluations.
This course will focus on the issuance and management of debt by state and local governments as well as nonprofit institutions. The course will serve as an overview of how municipal and nonprofit borrowers access the capital markets, primarily through the issuance of tax-exempt bonds. Students will understand the role of the various participants in the capital markets, including but not limited to the issuer, underwriter, financial advisor, legal counsel, rating agency, insurer and investor.
Public economics uses the tools of microeconomics and empirical analysis to study the impact of government policies on economic behavior and the distribution of resources in the economy. The course begins with a review of market failures and preferences for income redistribution to answer questions such as: When should the government intervene in the economy? How might the government intervene? And, what are the effects of those interventions on economic outcomes?
This course provides an in-depth exploration of social entrepreneurship and innovation as a set of promising pathways to drive social change across sectors using a systems-led approach. Students will delve into understanding complex social and environmental problems at a systems level, equipping them to contribute to long-term, sustainable solutions.
Policymaking in the United States often raises important legal issues. This course is primarily designed to help public service students understand the kinds of legal issues that can be raised in the context of policymaking as well as the key elements of the U.S. legal system through which these issues are often litigated.
The course incorporates topics of capital planning and other finance issues making as applied to health-care organizations. This course will cover three main topics:
-Public payer rate setting
-Understanding risk and the costs of capital in making financial decisions.
-Issues in working capital and investment management activities of healthcare organizations.
This course incorporates topics of planning and financial decision making as applied to health-care organizations. This course will cover two main topics:
-Financial analysis both as a proactive exercise and a tool for organizational control.
-Issues of budgeting, cost determination, pricing and rate setting in a healthcare environment.
This course describes the growing involvement of government in stimulating and directing the development of information technology in healthcare organizations. Included is a discussion of attempts to exchange information for the purposes of improving the quality of personal healthcare and public health. Methods for determining the financial value of information technology are described. Techniques for insuring the security and privacy of health information are presented.
This course introduces graduate students to the field of community wealth-building and the movement for a solidarity economy. Students will examine the role of public policy in shaping racial inequality in the U.S.; ways that community groups have organized against redlining and for access to capital and neighborhood equity; strategies for ensuring community-led economic development and a just transition from an extractive to a regenerative economy; and technical tools needed to advance cooperative economics and locally-controlled development.
The most common Mission-Related Investment (MRI) approaches include socially responsible investing (SRI), and environmental, social, and governance (ESG). While private investments generally account for 20% of an institutional investment portfolio, public investments can represent more than 75%.
R is a powerful open source language and environment for statistical computing and graphics. R provides a wide selection of statistical and graphical techniques. It is rapidly becoming the leading language in data science and statistics. R can easily tackle linear and nonlinear modelling, statistical tests, time series analysis, classification, clustering and more.
From the non-stop subway ride to the “infamed” jaywalking, from the well-acclaimed Citi bike to delivery on almost anything, from the iconic yellow cab to the fist fight over a parking spot, from the Chinatown bus to congestion pricing, this course investigates the kaleidoscope of travel behavior by New Yorkers and their essential connection to the functionality of the City. It explores the unique transportation infrastructure behind these behaviors as well as the policies and rules that provide them and regulate their usage.
This class is about the infrastructure systems that make up the built environment of cities, and that can make cities more or less sustainable and equitable. As humans face concurrent crises of climate change and inequality, most of the earth’s population lives in cities and relies on environmental infrastructure for basic needs like water, sanitation, housing, and mobility. What makes a system sustainable and resilient to climate change?
Understanding geographic relationships between people, land use, and resources is fundamental to planning. Urban planners routinely use spatial analysis to inform decision-making. This course will introduce students to Geographic Information Systems (GIS), a tool to analyze and visualize spatial data. The course will emphasize the core functions of GIS: map making, data management, and spatial analysis. Students will learn cartographic best practices, how to find and create spatial data, spatial analysis methodology, and how to approach problem solving from a geographic perspective.