Fundamentals of Human Resources in Healthcare, Third Edition

Carla Jackie Sampson, Bruce J. Fried
Health Administration Press, Chicago

A healthcare organization’s performance is inextricably linked to how successfully its employees perform their jobs. All healthcare executives, regardless of their title or position within an organization, must understand how to motivate and manage personnel effectively.



Fundamentals of Human Resources in Healthcare provides a comprehensive overview of the multiple disciplines and functions that workforce management requires, such as employee motivation, compensation, and training strategies. The book covers foundational principles as well as practical tools and techniques.



This edition discusses the Great Resignation’s effect on healthcare employee–employer relations and the human resource challenges exacerbated by the trend. Many chapters feature new discussion questions, activities, and vignettes that place the content in a contemporary context. Thoroughly revised and updated, this third edition includes the following:

  • A new chapter that addresses healthcare employee burnout and provides strategies for fostering employee well-being
  • Expanded content on employee engagement interventions and how they impact organizational effectiveness
  • Discussion of how to employ analytics, algorithms, and other tools for job analysis and design
  • Revamped diversity, equity, and inclusion content that incorporates the notion of belonging and introduces the concepts of intersectionality and inclusive leadership
  • An overview of implementation-science concepts and methodologies from the perspective of the healthcare workforce
  • Discussion of the COVID-19 pandemic’s effect on employee retention, supported by new research and turnover data

With Fundamentals of Healthcare Human Resources, readers will learn best practices in human resources, tools for analyzing workforce issues, and evidence-based techniques for managing an organization’s most valuable asset: its people.

Wagner Faculty