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Conduct a general search, select a content type, or navigate to specialized search pages: Courses, Faculty, News, Publications, and Capstone Projects.

Capstone Projects
EVALUATION OF THE SMALL BUSINESS ADMINISTRATION’S LOAN-
MATCHING SOFTWARE
Guidehouse, a global consulting firm for public sector and commercial clients, engaged the Capstone team to optimize the Small Business Administration’s (SBA’s) LenderMatch application process. LenderMatch is an online tool that connects small businesses …
Publication
Healthcare's Workforce Crisis Demands Radical, Reasoned ResponsesIn the spring issue of  Frontiers of Health Services Management,  healthcare leaders shared their digital strategies, many of which responded to the pandemic's challenges. However, technology is not a panacea for workforce shortages and challenges. …
Alumni In Action
Breandan WardWhat initially led you to NYU Wagner, and what has inspired you to continue at NYU as an adjunct? After 15 years in investment banking, I wanted to refocus my work and studies on the two topics that had become huge sources of motivation and interest for …
News
New Academic Year Features Five New Full-Time FacultyAs we welcome our students, faculty, and staff to the start of the 2017-18 academic year, NYU Wagner is thrilled to issue a special welcome to our five newest full-time faculty members: Thom Blaylock, Atul Pokharel, Travis St. Clair, Martha Stark, and …
Faculty Profile
Andrew MossAndrew Moss is a seasoned technology executive/entrepreneur who has spent his career innovating, launching and managing a range of technology-based businesses including within Microsoft. After 17 years at Microsoft, he left to launch his own startup and …
Stories
The Hidden Regulations Behind Streets  The suburban garage: The birthplace of Nirvana and the Ramones. The hallowed ground on which so many Silicon Valley behemoths got their starts. And, for the rest of us, the dark, dingy graveyard where we’ve abandoned countless lawn mowers, as-seen-on-tv …
Capstone Projects
Informing the Implementation of Savings initiative for Retirement-Eligible EmployeesThe New York City Mayor’s Office of Management and Budget (OMB) is NYC’s chief financial agency, and its Citywide Savings Unit is the unit responsible for city agency programming aimed at reducing city spending. It is estimated that nearly 10 percent of …
Publication
Studies of physician-patient communication with older patients: How often is hearing loss considered? A systematic literature reviewHearing loss is remarkably prevalent in the geriatric population: one-quarter of adults aged 60–69 and 80% of adults aged 80 years and older have bilateral disabling loss. Only about one in five adults with hearing loss wears a hearing aid, leaving many …
Stories
Alumni Spotlight: Jessica González-Rojas (MPA 2003) In 2020, Jessica González-Rojas (MPA 2003) was elected to the New York State Assembly representing the 34th Assembly District, which includes the diverse Queens communities of Jackson Heights, East Elmhurst, Woodside, and Corona. She is an unapologetic …
Publication
Microfinance as a credit card?Muhammad Yunus won the Nobel Peace Prize in 2006, the most prestigious of a string of awards celebrating his role in creating banks for the poor. If there was a Nobel for marketing, he could have won that, too. That’s not meant as a jab but as recognition …
Publication
Does Knowing Your FICO Score Change Financial Behavior? Evidence from a Field Experiment with Student Loan BorrowersOne in five consumer credit accounts incur late fees each quarter. Evidence on the efficacy of regulations to improve behavior through enhanced disclosure of financial product attributes is mixed. We test a novel form of disclosure that provides borrowers …
Faculty Profile
Garrett LucienGarrett Lucien is the Vice President of Programs and Training at Coro New York Leadership Center and an Adjunct Assistant Professor of Public Service at NYU Wagner. Garrett joined the Coro team in 2013. Since then he has been the lead Leadership …
Publication
Fostering Organizational Change Through a Community-Based InitiativeProgram funders and managers are increasingly interested in fostering changes in the policies, practices, and procedures of organizations participating in community-based initiatives. But little is know about what factors contribute to the …
Publication
Financing Pro-poor Governance in AfricaDefines key lessons on financing pro-poor governance based on cases from Latin America, Asia and Africa (Colombia, Indonesia, Kenya and Uganda). The starting point for pro-poor fiscal decentralisation is that its major goals should be improved governance …
Publication
Residential Mobility and MortgagesMortgage applications are a detailed and accurate source of household information that is verified by underwriters, making it a more accurate data source than self-reported survey answers. This paper discusses how mortgage data can be applied to areas of …
Publication
Crowded HouseThe extraordinary growth in the stock market over the past several years has significantly increased wealth in the US household sector. The Flow of Funds Accounts data indicate that in the second quarter of 1998 corporate equity holdings in the household …
Faculty Profile
Yehuda SarnaYehuda Sarna serves as Executive Director of the Bronfman Center for Jewish Student Life at New York University, where he is also University Chaplain. He co-directs the Dual Degree Program (MPA-MA in Hebrew and Judaic Studies) and is an Adjunct Associate …
Alumni In Action
Stefanie Zelkind  After working as a Jewish communal professional in Israel and the United States for almost a decade, I was eager to supplement my first-hand experience with academic training. The NYU Dual Degree Program afforded me the opportunity to take a deep dive …
News
Student Spotlight: Maggie Huang (MUP 2025)Maggie Huang (MUP 2025), chair, First Generation Student Association Can you share a bit about yourself and what inspired you to attend a school of public service? I’m a born and raised New Yorker, so I’ve spent my entire life being immersed in a built …
Stories
Voices of LGBTQ business leaders amplified thanks to NYU Wagner alumTwenty years ago, there were few possibility models for transgender or queer entrepreneurs. Fortunately, in today’s evolving global workforce, LGBTQ leaders and entrepreneurs are carving a path for their successors to maximize their success by being …
Capstone Projects
Developing an Alumni Ambassador ProgramThe Women’s Enterprise Development Center (WEDC) provides women and minorities in Westchester County and the Hudson Valley with opportunities for business ownership. WEDC hosts a 60-hour entrepreneurial training program that assists its students with …
Alumni In Action
Seung Hyun MoonGrowing up in Korea, Seung Hyun Moon (MPA-HPAM 2006) would have never imagined where his career would take him. Once a burgeoning physician, Moon then graduated from NYU’s Robert F. Wagner Graduate School of Public Service with an MPA degree in health …
Publication
Growing Older in Hong Kong, New York and LondonDeclining birth rates, increasing longevity and urbanization have created a new challenge for cities: how to respond to an ageing population. Although population ageing and urbanization are not new concerns for national governments around the world, the …
Publication
Program Recertification Costs: Evidence from SNAPParticipants in means-tested programs must periodically document eligibility through a recertification process. If all cases that fail recertification are ineligible, the exact timing of this process should be irrelevant. We find that later …

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