Sep 19, 2011

Using Analytics to Improve NYC Government Performance

A number of NYC agencies are using methods of performance improvement developed in the private sector, including Lean Six Sigma, a process through which groups analyze problems with performance and explore opportunities for improvement. The next Leading Large Scale Change briefing for government officials sponsored by Accenture and RCLA will focus on agencies in which managerial teams strategically explore causes of weak performance and develop and test solutions.
Panelists at the September 27 by-invitation-only event will include: Alan Aviles, President, Health and Hospitals Corporation; Richard Barth, Executive Director, Department of City Planning; Mathew Wambua, Commissioner, Department of Housing Preservation and Development; and Elizabeth Weinstein, Director, Mayor’s Office of Operations. Additionally, the panel will include a representative from Mayor Michael Bloomberg’s Office.
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