MORE TO EXPLORE: Nonprofits

Developing Key Performance Indicators for Improving Health Outcomes

Client
The Alliance for Positive Change
Faculty
Bob Criscuolo
Team
Junior Burgos, Jean Youn Lee, Rachel Nelson, Lela Sabashvili, Adi Yeheskiel
The Alliance for Positive Change (Alliance) is a multiservice organization that focuses on helping New Yorkers who live with HIV and other chronic health conditions. The Alliance connects clients to housing assistance, medical care, and peer support to help them achieve a healthy and stable lifestyle. To improve health outcomes for their target populations, the Alliance engaged a Capstone team in developing a list of key performance indicators (KPIs) that measure program effectiveness and client engagement. The team interviewed directors and vice presidents of the Alliance’s Peer Program and Care Management Program to understand fully the organization’s strategy and operational priorities. The team then conducted a literature review, environmental scan, and an organizational assessment to derive pertinent KPIs. The team used their findings to recommend operational protocols that will ensure data collection, flow, and integration to aid in the development of additional or alternative KPIs.
Areas Of Impact
Capstone Year

Strategies to Enhance the Financial Viability of Environmental Projects

Client
National Audubon Society
Faculty
John Ceffalio
Team
Audrey Campbell, Lucia Herz, Edwin Jacobi
The National Audubon Society (Audubon) is a nonprofit environmental organization that seeks to conserve and restore natural ecosystems and wildlife for the benefit of humanity and the earth’s biological diversity. Despite growing demand for investable social and environmental enterprises, a lack of viable environmental projects that can both generate financial returns and environmental gains persists. Audubon engaged a Capstone team to develop strategic recommendations for leveraging its existing programs and generating the gains mentioned above. The team conducted in-depth research, interviews with impact investing practitioners, and an extensive analysis of Audubon’s internal programs. Based on their research, the team delivered a final report that offers a clear description of the impact investing field, preliminary steps the Audubon team should consider, and strategic recommendations on how to use impact investments to finance and scale the organization’s existing programs.
Capstone Year